1. What makes MAXDAHLIA different from other clean skincare brands? At MAXDAHLIA, we combine science-backed actives with plant-based ingredients to create products that deliver fast, visible results while supporting long-term skin health. We are committed to ingredient transparency, using clinically clean formulations that are free from harmful chemicals, ensuring our products are safe for even the most sensitive skin. All products are crafted in small batches to guarantee maximum potency and effectiveness.

2. Are MAXDAHLIA products safe for sensitive or acne-prone skin? Yes! MAXDAHLIA’s formulations are designed with sensitive and acne-prone skin in mind. We avoid harsh ingredients like sulfates, parabens, and synthetic fragrances that can irritate the skin and ALL pore clogging ingredients to ensure no breakouts come from using our products.  Many of our products contain soothing, barrier-repairing ingredients to calm and protect sensitive skin while addressing concerns like breakouts and irritation.

3. Do your products show immediate results?
Many of our products provide an instant glow and visible improvements in skin tone and texture after the first use. However, for long-lasting results—such as reduced dark spots, reduced fine lines, and overall skin health—consistent use over time is key.

4. Are your products vegan and cruelty-free?
Yes! MAXDAHLIA is a cruelty-free brand, and the majority of our products are vegan. We never test on animals and are committed to ethical sourcing and production methods.

5. How often are your products made?
We make our products in small batches to ensure you receive them at their freshest and most effective state. This guarantees that the active ingredients retain their full potency when they reach you. Product production is organized around our inventory stock levels and replenished often unlike mass produced skincare products. 

6. Can I use MAXDAHLIA products if I have eczema or rosacea?
Many of our products are formulated to support skin health, making them suitable for those with skin conditions like eczema or rosacea. We recommend our Hydroflora Barrier Repair Oil Gel or Hydrofix Ceramide Cloud Deep Moisture Cream for soothing and strengthening the skin barrier. Our body products such as Velvet Butter, BodyWhip and our bath bombs would all be great choices to help nourish, hydrate and calm eczematous skin.

7. How do I know which products are right for my skin type?
Each product on our website includes detailed information about which skin types it’s best suited for. If you’re still unsure, feel free to reach out to us via email or social media, and we’d be happy to recommend a skincare routine tailored to your needs.

8. Are your products eco-friendly?
Yes! MAXDAHLIA is committed to sustainability. We use eco-friendly packaging, avoid single-use plastics where possible, and prioritize sustainable sourcing of our ingredients. We are continuously working to improve our environmental impact and encourage customers to recycle their packaging.

9. How long will it take to see results?
While some products, such as our Cell Active Ferulic C + E Day Serum, provide an immediate glow, more significant improvements like reduced dark spots or improved hydration typically take 4–6 weeks of consistent use. The timeline can vary depending on your skin’s condition and the product you’re using.

10. Where can I buy MAXDAHLIA products?
You can purchase MAXDAHLIA products directly from our website, maxdahlia.com. We also occasionally offer our products through select specialty retailers and online marketplaces. Be sure to follow us on social media for updates on new retail partners!

11. How can I track my order?
Once your order has been processed and shipped, you will receive an email with a tracking number. You can use this number to check the status of your delivery. If you have any issues with your order, feel free to contact our customer support team.

12. What is your return policy?
We want you to be completely satisfied with your MAXDAHLIA purchase! If you’re not happy with a product, you may return it within 30 days of purchase for a refund or exchange. Please visit our Return Policy page for full details or contact our customer service team for assistance.

13. Do you offer samples or a subscription service?
Yes! We offer a SPA NIGHT DELIVERY service, where you can receive freshly made, spa-quality face masks and bath and body products monthly. This service allows you to try different MAXDAHLIA clinically clean products tailored to your skin’s needs, delivered straight to your door. Subscribe to your monthly SPA NIGHT DELIVERY Beauty Box here. 

14. How can I contact MAXDAHLIA’s customer service?
If you have any questions or need assistance, you can reach us via email at info@maxdahlia.com or send us a message on Instagram or Facebook. We’re here to help and will respond within 24-48 hours.